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Operations Specialist - Pharmaceutical

Updated: December 12, 2017
Location: Somerset, NJ, United States
Job ID: 66985
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Overview
You're driven, resourceful, and above all else - remarkably smart.
 
You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn't cut it - you've got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you're known for your good nature. You'll fit right in at INC Research/inVentiv Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door.
 
Why INC Research/inVentiv Health? Join our groundbreaking global network of more than 22,000 employees with the ability to service clients in over 110 countries. As part of the only fully integrated biopharmaceutical solutions organization, you'll be connected to a multitude of career paths and employment opportunities. You'll be supported with comprehensive resources based on today's emerging technologies, data, science and knowledge - instead of practices from the past. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work with endless energy in a dynamic environment to over-deliver and outperform. You'll integrate seamlessly with our clients and do what's best for their success. In a recent five-year period, INC Research/inVentiv Health has helped to develop or commercialize 82% of novel new drugs approved by the FDA and 70% of products granted marketing authorization by the EMA.
 
Here, there's no shortage of challenging work, learning and opportunities. Because we offer many services to varied clients, our knowledgeable professionals gain experience across a large section of the industry. Our client roster consists of more than 550 organizations including all 50 of the largest global biopharmaceutical companies.

Responsibilities
This opportunity is with our Selling Solutions team, which partners with top tier pharmaceutical, medical device and biotechnology companies to provide better, smarter, faster solutions for the industry. Take part in leading the transformation of healthcare by joining the largest provider of outsourced commercial solutions to the healthcare industry. The Operations Specialist has primary responsibility for coordinating and assisting with departmental activities designated by Supervisor and project-specific activities assigned by the Operations Manager (OM). The Specialist can be assigned to one or more projects and also support one or more Operations Managers More specifically:

Key Job Responsibilities:
Duties may include, but are not limited to, any of the following:

  • Support the assigned projects with timely completion of day to day administrative tasks for the various business lines to include Sales, Nurse, Medical Affairs, Market Access, and Call Center projects, as directed
  • Generate mass mailings, and copy/file as needed
  • Entering and updating data in various automated systems
  • Assist in resolving payroll and expense management and reporting issues
  • Generate/review and distribute reports per contract requirements
  • Assist in resolving project related call and sample accountability issues
  • Process personnel documentation and generate/distribute rosters
  • Participate in meetings and conference calls, as required by OM/internal business lead
  • Assist with meeting travel and training setup, as requested
  • Coordinate/communicate with internal departments, vendors and/or client/field personnel, as needed/requested
  • Other duties as applicable to your assigned projects or departmental needs. These duties will be outlined in an annual goals and objectives process and evaluated in an annual performance management process
  • Overnight travel 0-10%


Requirements
Along with demonstrated initiative, uncompromised integrity and a results-oriented mindset, the ideal candidate has:
Required:
  • 5+ years of relevant Life Sciences industry knowledge in lieu of college degree
Preferred:
  • Associate's or BA/BS Degree
  • Prior experience working in field sales administration/operations position in the life sciences industry
  • Basic understanding of Medical Affairs, Market Access, Nurse, and TeleSolutions programs
Skills
  • Proficiency in Microsoft Office applications (SharePoint, Excel, PowerPoint, Word)
  • Strong organizational and multitasking skills
  • Strong oral/written communication skills.
  • Proven leadership skills
  • Excellent customer service skills.
  • Strong analytical skills
  • Attention to detail
  • Troubleshooting and problem solving.
  • Ability to successfully complete assigned training
  • Aptitude towards usage of automated systems (learning management, expense reporting, travel administration, etc)
  • The drive for self-development, the ability to collaborate, and an action-oriented work ethic

Full INC Research/inVentiv Health benefits which include:
  • Competitive compensation and bonus
  • Generous paid time off and company paid holidays
  • Comprehensive medical, dental, and vision package
  • Matching 401K
  • Dedicated training and support
  • Tuition reimbursement
  • Referral bonuses and other personalized quality of life conveniences

Make your work matter everywhere. Be a driving force in a rapidly evolving healthcare industry.

INC Research/inVentiv Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)

Years Exp
2-3

Position Type/Category
Administrative

Minimum Education Level
High School

Employment/Job Type
Full Time

Company [Job Posting]
InVentiv Health

Employment Type
INC Research/inVentiv Health position

“INC Research/inVentiv Health is a place where I can get things done, ensure my client is successful and make a difference for patients.